About Task Busters

Task Busters is your reliable local team for home moving, flat-pack furniture assembly, waste removal, and handyman services. We make life easier by handling the jobs you don’t have time for. Our professional team is dedicated to providing affordable pricing and workmanship you can trust.

Privacy Policy

At Task Busters, we are committed to protecting your privacy and ensuring the security of your personal information. Our privacy policy outlines how we collect, use, disclose, and store your data. We prioritize the confidentiality and safety of your information and only use it for the purpose for which it was provided. We do not share your personal information with third parties without your consent unless required by law. By using our services, you agree to the collection and use of your information in accordance with this policy.

Terms of Service

Our goal at Task Busters is to provide top-notch services and ensure your satisfaction. By using our services, you agree to comply with the terms and conditions outlined in this agreement. We are dedicated to delivering high-quality work and exceptional customer care. This agreement governs your use of our services and contains important information about your rights, responsibilities, and limitations. Please read this agreement carefully before using our services. If you have any questions or concerns, feel free to contact us.

Company Name: TaskBusters Ltd
Company Number: 16761762
Registered Address: 20 Ash House, Fairfield Avenue, Staines-upon-Thames, TW18 4DN
Email: info@taskbusters.uk
Phone: 07375 958940

Last updated: October 2025

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1. Information We Collect

We may collect the following information when you contact us, request a quote, or use our services:

Full name and contact details (phone number, email, address)
Service request details (e.g., removals, handyman, IT support, painting)
Payment information (where applicable)
Any information you provide when communicating with us (via phone, email, or web forms)

We only collect information necessary to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

Respond to enquiries and provide quotations
Process bookings and deliver our services
Send invoices and receipts
Improve our services and customer experience
Communicate about updates, promotions, or policy changes (only with your consent)

We never sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

We store all information securely and restrict access to authorised personnel only.
All digital records are protected by secure passwords and encryption where appropriate.
If paper documents are used (e.g., invoices or job sheets), they are stored safely and destroyed securely once no longer needed.

4. Sharing Information

We may share limited data only when necessary, for example:

With trusted subcontractors or team members to complete a booked job
With legal or government authorities if required by law
With payment processors (e.g., bank or card provider) to process transactions securely

All partners and subcontractors are required to comply with UK data protection laws (GDPR).

5. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

Access a copy of the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to receive marketing messages
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To make a request, please contact us at info@taskbusters.uk.

6. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site.
You can disable cookies in your browser settings at any time.

7. Terms of Service

By booking or using our services, you agree to the following:

TaskBusters Ltd will perform services with reasonable care and skill.
Quotes are estimates based on information provided and may change if job details differ.
Payment terms will be agreed before work begins.
Clients must provide safe and reasonable access to the work area.
TaskBusters Ltd is not liable for delays caused by factors outside our control (e.g., weather, supplier delays, customer cancellations).

8. Cancellations & Refunds

Cancellations must be made at least 24 hours before the scheduled service time.
Late cancellations may incur a fee to cover costs.
If a service cannot be completed due to customer fault (e.g., no access, incorrect address), a call-out charge may apply.
Refunds are handled on a case-by-case basis, in line with the Consumer Rights Act 2015.

9. Updates to This Policy

We may update this Privacy Policy and Terms from time to time.
Any changes will be posted on this page with a new “Last updated” date.
By continuing to use our website or services, you accept the revised terms.

10. Contact Us

If you have any questions about this Privacy Policy or our Terms of Service, please contact:

TaskBusters Ltd

📍 20 Ash House, Fairfield Avenue, Staines-upon-Thames, TW18 4DN
📞 07375 958940
📧 info@taskbusters.uk